My name is Dr. Alyse Stempel and I am an Audiologist at Charlotte Speech and Hearing Center. During this time that our office is closed to patients, I wanted to personally reach out to let you know that we are still here for you and your hearing healthcare needs.
We know, at this time, continuing to hear your loved ones, friends, or listening to important updates on the COVID-19 pandemic is essential. If your hearing devices need routine maintenance or are not working properly, please reach out! Our center will be utilizing “drive-by” services at both our Charlotte and Monroe locations made by appointment only. This is to help individuals continue to keep their aids in good working condition or to troubleshoot any potential issues.
Additionally, we will be providing resources here on our blog and on our YouTube page to help you properly take care of your hearing device. For more information on our hearing services, visit the Hearing Aid Services page on our website.
Cleaning your hearing devices
In general, things get dirty rather quickly when used on a regular basis. Many of us wipe down our phones and keyboards to keep the grime build-up away. When it comes to your ears, a build-up of wax or debris can sometimes impact the function of your aids. It can potentially clog them up for a short period of time before being cleaned or, if left over time, it can cause damage to your aids. This is why routinely cleaning your aids is an important factor.
So you may be thinking, “How do I clean my hearing aids?”. Since there are many different types of hearing aids, it’s important to know which cleaning method is right for your type.
When you purchase your devices, your audiologist will typically teach you how to clean your aids and the tools used. Your devices also come with a book that includes information and illustrations on proper cleaning methods.
For behind-the ear devices
You can remove any obvious debris with a soft cloth (such as a lens cloth). If your device has an earmold attached, you can also remove any debris with a soft cloth. You should also softly brush off any debris with a hearing aid brush or soft unused toothbrush.
If your device is a custom-made device
Remove any noticeable debris with a soft cloth and use a soft hearing aid brush. To replace your wax filters on custom devices, use the refills your audiologist gave you. I also encourage you to take a look at the “how-to-picture” on the filter package.
If your device has a dome attached
You can softly brush any debris off of it. When you remove your dome, you can replace the white filter in the receiver by using the refills your audiologist has given you. You can also replace the dome if it’s worn, discolored, or ripped. Just make sure, when you put a new one on, that you push it on all the way and give it a slight tug to make sure it won’t fall off in your ear!
With all devices, please refrain from cleaning internal components as they are extremely delicate. When in doubt, contact your audiologist for further assistance or proper cleanings.
Stay safe and well during these difficult times!
Alyse Stempel, Au.D., CCC-A