
Charlotte Speech and Hearing Center is a non-profit practice that provides a wide variety of clinical services for children and select services for adults. We are proud to have a team of talented and dedicated therapists with a wide variety of skill sets that can meet your family’s needs.
Our clinical services are family-centered and offer clients a highly-individualized and holistic approach that ensures the best experience and outcome.
Our observation rooms (Charlotte clinic) offer parents the opportunity to see their child’s progress first-hand, as well as the opportunity to learn strategies and techniques to help their child master new skills at an advanced rate.
Services can be provided in our Charlotte or Monroe clinics, and in some cases, in a home or childcare setting. Additionally, we accept a wide variety of insurances and offer an assistance fund for those who qualify if cost is a concern. See below for a list of clinical services we provide and insurances we accept.
Pediatric Services
- Articulation or speech-sound production, including Apraxia and oral-motor deficits
- Receptive and Expressive language
- Autism Spectrum Disorders, including Social language (pragmatics)
- Assistive/augmentative communication
- Fluency (stuttering)
- Feeding and Swallowing
- Language-based literacy difficulties, including phonological awareness
- Teletherapy
Adult Services
- Accent reduction
- Fluency (stuttering)
Types of Clinical Services
Screenings
Firstly, a screening is a brief look at the child’s speech, language, or hearing skills and is followed by a parent consultation. This is not a diagnosis of a deficit, but is a tool used to determine if further testing is necessary. The procedure usually takes about 30 minutes. CSHC offers screenings at no cost for children over the age of 2 years at our clinic; simply call 704-523-8027 to make an appointment.
Evaluations
Secondly, an evaluation is an in-depth analysis of communication skills. The goal of an evaluation is to determine if a deficit is present, and if so, identify the type and severity. Additionally, the therapist will provide a prognosis and recommendations for treatment. We will gather a complete case history and conduct an evaluation of sound production, receptive and expressive language, fluency, voice and oral motor skills.
Therapy Services
Therapy sessions for children are typically offered twice per week, for 30-minutes per session. You may enroll in therapy once you have received a diagnosis here or from another facility and your insurance benefits or payment options have been determined. The therapist will review the evaluation and work with you to determine goals that are appropriate for you/your child. It may take a few sessions before the therapist can estimate how long therapy will last.
We also offer summer-only therapy for children who receive I.E.P. services during the school year. This helps them maintain and advance their speech-language skills in preparation for the coming year.
Additionally, CSHC offers Teletherapy services- speech-language therapy delivered through video and voice calls for clients anywhere in North Carolina.
Click here for more information on our Speech-language Services and our evaluation process.
Payment Options
Charlotte Speech and Hearing Center accepts the following insurances for our speech-language services:
- BCBS (PPO plans only)
- Aetna
- Cigna
- Medcost
- United Healthcare
- Medicaid Direct and ALL Managed Care Medicaid Plans, which include:
- AmeriHealth Caritas
- Carolina Complete Health
- United Healthcare Community Plan
- HealthyBlue
- Wellcare
CSHC also offers an Assistance Fund to ensure our clients have access to high-quality speech-language services. The Assistance Fund offers discounted pricing for therapy services. These discounts provide a life-line to families who do not have insurance or who have steep deductible or co-pay.