Donor Privacy Policy

The Charlotte Speech and Hearing Center, Inc. maintains the highest level of respect for the privacy of its donors. In furtherance of our commitment to honor your rights, we have developed this Donor Privacy Policy to guide our volunteers and staff on how they may and may not use your personal information. This policy may be updated from time to time.

What information we collect

The Charlotte Speech and Hearing Center collects and uses personal information from donors that includes: amount donated, address, telephone number, donor comments and e-mail address. Tax laws in the United States and the State of North Carolina requires that our organization keep contact information and contribution level of donors on file.

How we use that information

The Charlotte Speech and Hearing Center will never publish, sell, trade, rent or share names, e-mail or mail addresses, or telephone numbers of our donors. The Charlotte Speech and Hearing Center will use contact information (e-mail, telephone number and address) of donors for these purposes only:

    • Distribute receipts for donations
    • Thank donors for their donation
    • Inform donors about upcoming fundraising and other activities that involve Charlotte Speech and Hearing Center
    • Internal analysis and record keeping
    • Reporting to relevant U.S. and State agencies (these reports are not for public inspection)
    • Contact donors about changes to this policy

However, properly anonymized donor information is used for promotional and fundraising activities. In all other cases the default is for staff and volunteers to assume all donations are not to be publicly announced unless the donor explicitly indicates otherwise. Donor commendation of our programs or services via our website may be used in promotional materials while comments sent to us via email, fax or telephone are kept strictly confidential, unless explicit donor permission is received.
Financial information

All access to donor financial information is strictly limited to professional staff who need to process those data. No such data are given to any person, organization or group who does not need to access those data. Contact us

If you have questions about this Donor Privacy Policy or if you wish to be removed from our e-mail/postal contact lists, then please email or write to:

Charlotte Speech and Hearing Center

Attn: Jeff Muhleman
741 Kenilworth Ave, Suite #100
Charlotte, NC 28204